An AI chatbot for ecommerce that answers shoppers before they leave
Every unanswered question about shipping, sizing or returns is a lost sale. Your chatbot answers instantly from your product pages and policies, and recommends the right products.
Example conversation for a fictional business
How a chatbot helps ecommerce
Shipping and delivery
Rates, delivery times and countries, answered from your shipping policy.
Returns and exchanges
Clear answers about your return window and process, reducing support tickets.
Sizing and product details
Materials, fit, care and compatibility from your product pages.
Product recommendations
Suggest the right product based on what the shopper is looking for.
Capture emails
Offer a discount code in exchange for an email to grow your list.
Learn what blocks sales
See which questions come up before purchase and fix them on your product pages.
Live on your website in minutes
Paste your website link
We scan your pages and you can add documents or FAQs. Your chatbot learns your business in minutes.
Customise and test
Set the colours, greeting and what to ask visitors. Test it and correct any answer before going live.
Embed and get leads
Copy one line of code into your site. Conversations and leads appear in your dashboard and inbox.
Frequently asked questions
Does the chatbot work with Shopify?
Yes. See our Shopify chatbot page. It also works with WooCommerce, BigCommerce, Wix and any store where you can add a line of code.
Can it see order status?
Order lookups need an integration with your store, which is on our roadmap. Today the chatbot answers questions from your product pages and policies and hands order questions to your team.
Will it recommend products I don't sell?
No. It only recommends products from your own store pages.
Other industries
Create your free AI chatbot
Enter your email and we'll send you a secure sign-in link. Your chatbot can be live on your website in minutes.
- Free plan, no credit card
- Trained on your website in minutes
- One line of code to install